FAQs
Platform: Faire
Oh, I wish I were on Faire.
I understand they offer convenience, ease of ordering, and great terms & conditions for you as a buyer. I have applied but been waitlisted.
As soon as I am cleared to sell on the platform, I will add that option for retailers. However, I do not know when that may be.
Products: Key Differences
Postcards:
- traditional painting style with script font
- silver foil
- printed on 380 gsm soft touch paper
- no envelope, no packaging
Greeting cards:
- contemporary painting style with sans serif font
- no foil
- printed on 300 gsm paper that mimics tactile watercolor paper
- comes with color-coordinated envelope and clear belly band
They also differ in price.
Products: Sizing
The standard A6 format means something slightly different in Europe than in North America. In North America, A6 = 4.5 by 6.25 inches. On the other hand in Europe, A6 = 148mm by 105mm, or 4.1 by 5.8 inches. As my business and production is based in Europe, the products are in European A6. It's closer to, but not quite identical, to the North American A2, which measures in at 4.25 by 5.5 inches.
Products: Packaging
The postcards come without packaging.
The greeting cards are by default packaged in a clear, plastic-free and translucent belly band, which holds the card and envelope together.
On an exception basis, I can offer plastic sleeves. This may however increase delivery time, as I keep a limited number of plastic sleeves in stock. Please contact me before placing your order to discuss this option and the resulting lead time.
Shipping: Costs
Smaller / lighter orders will be shipped from Switzerland via the SwissPost International Small Goods channel. Prices for packages weighing between 500 g and 1 kg (ca. 1 pound and 2 pounds) start at around 36 USD, which includes tracking.
You will see the calculated shipping displayed during the checkout process, based on the total weight of the products you selected.
As an example, here are the prices you would expect to see for these orders sizes:
- 7 to 10 greeting card SKUs = 36$ shipping
- 11 to 15 greeting card SKUs = 42$ shipping
- 16 greeting card SKUs and above = 48$ shipping, although also every order over 300$ ships free
For comparison, on the postcard side:
- 10 to 15 postcard SKUs = 36$ shipping
- 16 to 23 postcard SKUs = 42$
- 24 postcard SKUs and above = 48$ shipping, although every order over 300$ ships free
The above is intended to give you a general idea, and does not cover every possible product combination you may select. The correct number will be displayed during checkout.
Shipping: Duty and Import Fees
For shipments totalling less than 800 USD, US retailers are generally exempt from import duties and taxes. If you experience something different with an order from me, please contact me directly.
Business Practice: Exclusivity
I do not offer zip code protection.
Business Practice: Instagram
I do not list retail locations where my products are available on my website. However, I love to give a shout-out on social media when I prepare your order. Leave me your Instagram handle, and I´ll be sure to tag you.
Business Practice: Photos
As a retailer, you will receive a Google Drive link with images to use in your online shop and on social media. If you do, I would love to see!
Other
Please contact me directly if you have any additional questions, by emailing harmonyhardinillustration@gmail.com